BadgeDog
Last updated: September 1, 2026
BadgeDog is operated by Keogan Industries. These terms cover this website and, at a high level, the service. Customer departments are governed primarily by their signed service agreement — where the two differ, the signed agreement wins.
BadgeDog is scheduling, bidding, and related workforce software for American public safety agencies, provided to departments we select under a service agreement. Access is invite-first: submitting the contact form starts a conversation, not a subscription.
Accounts are provisioned by a department for its own personnel. Keep credentials to yourself, use the service only for department business, and don't attempt to probe, overload, or access data that isn't yours. We may suspend access that threatens the service or other departments.
The department owns its data (see the privacy policy). We own the software, including systems built custom for a department unless the service agreement says otherwise. Custom work is scoped and agreed in writing before it's built.
We aim for the service to be available, accurate, and supported by a person who has done the job. Specific commitments — uptime, support response, data export — live in each department's service agreement.
Security and compliance requirements — StateRAMP, FedRAMP, CJIS, SOC 2, or your department's own checklist — are defined in the service agreement, and we meet what the agreement defines. Our internal policies and compliance documentation are available to customer departments per contract, on request — see the Trust Center.
Departures are governed by the service agreement, and they're clean: the department's data — including its full audit trail — is exported to it and then deleted from our systems. We don't hold data hostage, and we don't make leaving hard. If you ever want out, the door works.
The website is provided "as is." To the maximum extent permitted by law, Keogan Industries is not liable for indirect or consequential damages arising from use of this site, and our total liability related to the service is capped as set out in the applicable service agreement.
These terms are governed by the laws of the State of Minnesota, United States, without regard to conflict-of-law rules.
If these terms change, the date above changes with them. Material changes to a customer's terms go through the service agreement, not a quiet website edit.
Ask through the contact form — a person reads it. If something in these terms worries your counsel, we'd rather talk it through than trade redlines by silence.